1. Accounts and Personal Information

• When creating an account or placing an order, you must provide accurate and complete information.
• Customers are responsible for maintaining the confidentiality of their account information, including their password.

2. Orders and Payment

• All orders are subject to product availability.
• We reserve the right to refuse or cancel any order in case of payment issues or product unavailability.
• Prices are subject to change without prior notice, but the price charged will be the one at the time of purchase.

3. Shipping and Delivery

• We deliver across Egypt through trusted delivery partners.
• Delivery usually takes 2 to 5 business days depending on the location.
• Premium is not responsible for delays caused by the shipping provider, but we do follow up to ensure the best experience.

4. Return & Exchange Policy

Please refer to our Return Policy page for full details on returns and exchanges.

5. Intellectual Property Rights

All designs, images, and logos displayed on the website are the exclusive property of Premium. Use or reproduction without prior written permission is strictly prohibited.

6. Illegal Use

The website may not be used for any unlawful purposes or in a way that harms the brand or its users.

7. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Updates will take effect once published on the website.