Privacy policy
Crafted & Delivered
Timeline:Your order is prepared with care and dispatched within 7–10 working days (excluding Fridays, Saturdays, and official holidays).
Tracking:The moment your package leaves our warehouse, you will receive an SMS from our courier with your delivery details
All or Nothing
To maintain the integrity of our premium packaging and inventory, partial deliveries or partial returns at the door are not permitted.
Your Options:
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Accept the Full Package: Take your time to try everything, then easily return any specific item later via our portal: Return Link.
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Decline the Full Package:Refuse the package at the door and reorder your preferred items online.
Returns & Exchanges
Our 14-Day Promise
Your satisfaction is our benchmark. You can request a refund or exchange within 14 days of delivery.
Condition: Items must be in pristine, unworn, unwashed condition, with all original tags and premium packaging intact.
Shipping Policy: Please note that return shipping fees are fully covered by the customer, unless the item received was manufacturing defect or incorrect.
Availability: Exchanges depend on stock availability. If your desired size or item is sold out, we will seamlessly issue a refund so you can place a new order.
4. Order Edits & Cancellations
Flawless Processing
Once an order is placed, our automated system immediately begins preparing it, meaning items cannot be added, removed, or edited.
If you need a change, we can cancel your current order so you can place a fresh one at your convenience.
Need Assistance?
Our team is always here to enhance your experience. For any inquiries, simply reach out to us through DMS